Unable to Access IDaaS After Configuring a Custom Domain

FAQ

# Issue Description

After configuring a custom enterprise domain and replacing the built-in IDaaS domain, the interface appears as follows when accessed.

# Possible Cause

The domain certificate has not been filed (ICP备案) on Alibaba Cloud.

# Solution

Please check whether the certificate has completed the filing process on Alibaba Cloud. If it has been filed, wait for 5-10 minutes, then refresh and try accessing again. Alternatively, contact technical support for further inspection.